This Privacy Policy explains how Temecula Princess Parties, operated by M & J Paul Enterprises, Inc. (“we,” “us,” or “our”), handles personal information collected through our website, event-planning forms, event-package requests, and related customer communications.

Our character entertainment and event services may be coordinated with our Jolly Jumps and Express Events family. Information needed to respond to your request or provide your selected services may be used by our shared event-planning and operations team.

We may collect information you provide when you contact us, request a quote, build My Event Package, complete a form, arrange a character appearance, or make a reservation.

• Contact information: your name, email address, phone number, and mailing or billing address.
• Event information: the event date, location, venue, expected attendance, guest age ranges, preferred characters, theme, appearance times, and requested rentals or services.
• Organization information: company, school, association, or other organization details relevant to your event.
• Transaction information: proposals, agreements, billing details, payment status, and information associated with your reservation.
• Communications: information you choose to include in forms, emails, messages, and other customer-service communications.

Please provide only the personal information needed to help plan and coordinate your event. For a child’s celebration, a first name and age or age range may be enough to explain your plans; please avoid submitting unnecessary sensitive information about children or other guests.

We use information to respond to requests, plan and provide event services, and support our business operations. Depending on your interaction with us, this can include:

• Answering questions and preparing quotes, proposals, and character-party packages.
• Reviewing requested characters, appearance timing, guest ages, and event requirements.
• Managing reservations, agreements, billing, and payments.
• Coordinating performers, staffing, delivery, setup, and event-day logistics.
• Providing customer service and communicating about your event.
• Maintaining business records, protecting against misuse, and meeting legal obligations.
• Understanding website use and improving our services and customer experience.
• Sending promotional communications when permitted by law and in accordance with applicable consent requirements.

Our website may use cookies, browser storage, analytics tools, and similar technologies to support website functionality, remember event-package selections, and understand how visitors use the site.

Technical information may include your IP address, browser and device information, pages visited, referring pages, interactions with the website, and approximate location derived from technical information.

My Event Package and related tools may save selections and event preferences in your browser so you can continue planning. Clearing browser storage or disabling certain technologies may remove saved selections or affect website features.

You can manage cookies and stored website data through your browser settings. These controls may not stop every type of information collection by third-party services. Contact us with questions about the privacy choices available for this website.

Information may be disclosed as needed for the purposes described in this policy, including to:

• Our shared team: personnel coordinating Temecula Princess Parties, Jolly Jumps, and Express Events inquiries and services.
• Event service providers: performers, staffing providers, delivery teams, and other vendors involved in fulfilling your requested event services.
• Business and technology providers: website hosting, forms, reservation and event-management tools, customer communications, payment processing, analytics, marketing support, and professional advisers.
• Other recipients when necessary: to comply with applicable law or legal process, protect rights and safety, address suspected misuse, or complete a business transaction such as a merger or transfer of business assets, subject to applicable law.

The information involved depends on the service and the reason for disclosure. Third-party services may also collect information directly when you use their features or visit their websites.

Our website and event-planning process use third-party tools, including Goodshuffle for product listings and event-package functionality and HighLevel for website and customer-communication features, as configured for our services. We may also use form, payment, analytics, and other providers to support our operations.

When you submit information through an integrated form, chat, reservation tool, or payment service, the provider may process information necessary to deliver that feature. Review the applicable provider’s privacy information when using services operated by another organization.

Payments may be processed through third-party payment providers. Payment-card details may be collected and processed directly by the applicable provider.

We may receive transaction-related information needed for billing, payment confirmation, refunds, accounting, and reservation management. The information available to us depends on the payment method and provider.

We may use your contact information to communicate about inquiries, proposals, character appearances, reservations, payments, scheduling, and event logistics.

Promotional emails and text messages may be sent when permitted by law and, where required, with your consent. Providing a phone number for an event inquiry does not by itself constitute consent to receive marketing texts.

You may opt out of promotional communications using the unsubscribe or opt-out instructions provided in those messages, or by contacting our team. A marketing opt-out does not necessarily stop communications needed to manage an existing request, reservation, or transaction, where permitted by law.

We retain personal information as reasonably needed for the purposes described in this policy, including event planning, customer service, accounting, agreements, dispute resolution, and legal obligations. Retention depends on the type of information, its use, and applicable requirements.

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, alteration, and disclosure. No method of internet transmission or electronic storage is completely secure.

You may contact us to ask about information you have provided, request a correction, request deletion, or update your communication preferences.

California residents may have additional rights under applicable law, depending on whether that law applies to our business and the information involved. These may include rights to know or access personal information, correct inaccurate information, request deletion, opt out of certain sales or sharing of personal information, limit certain uses of sensitive personal information, and receive non-discriminatory treatment for exercising applicable rights.

Use the contact information below to submit a request. We may need information reasonably necessary to verify your identity and authority before processing certain requests. Authorized-agent requests may require proof of authorization and any verification permitted by law.

Some requests are subject to exceptions. We may retain information when permitted or required for transactions, agreements, legal obligations, security, or other lawful purposes. We will explain applicable limitations when responding to your request.

Our website and online event-planning tools are intended for adults arranging parties and events, including parents, guardians, educators, and event organizers. Although our services may entertain children, our online inquiry and reservation process is intended to be completed by an adult.

We do not knowingly seek personal information directly from children under 13 through our website. If you believe a child has submitted personal information directly to us, please contact our team so we can review the situation and address the information appropriately.

Our website may link to affiliated brands, event-planning tools, pricing-request forms, payment services, and other external websites. A separate website or service may have its own privacy policy.

This policy describes our handling of information within its stated scope. We do not control the privacy practices of independent third-party websites and encourage you to review their policies before submitting information.

We may update this policy to reflect changes in our services, technology, information practices, or legal requirements. The updated version will be posted on this page with a revised date. Any additional notice required by applicable law will be provided as required.